Contact Crypto Casinos — Get in Touch With Our Team

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a crypto casino we cover? This page explains how to reach Crypto Casinos and what kind of enquiries we're able to help with.

What We Can Help With

Crypto Casinos is an independent research and comparison site for US players looking at crypto casinos. We don't run a casino, hold player funds, or process deposits and withdrawals — so our team can't resolve account, payment or bonus disputes with any operator directly. What we can do is:

Correct factual errors in a review — a coin no longer supported, an outdated bonus figure, a licence change
Answer questions about how we rank and assess sites, including how we treat KYC, payout speed and licensing
Point you toward the right resource on this site, such as our responsible gambling information or terms and conditions
Take feedback on a site's inclusion, ranking, or any missing information

What to Contact the Casino Itself About

If your question relates to a specific account — a delayed withdrawal, a bonus that didn't credit, a verification request, or a blocked transaction — that has to go through the casino's own support team, not us. Every operator listed here, including non-Gamstop sites reviewed on our related page, runs its own support channel (usually live chat or email) and its own dispute process. We review these sites; we don't operate them, and we have no ability to access accounts, override withdrawal limits or expedite payouts on a player's behalf.

Before You Reach Out

A few things are worth checking first, since they cover most of what readers write in about:

Coin support and network fees — supported cryptocurrencies (BTC, ETH, LTC, USDT, USDC, DOGE and others) and network confirmation times vary by casino and by network congestion, not by us. Check the operator's own deposit page for current fees.
Bonus terms — every welcome offer, cashback deal or reload bonus carries wagering requirements, time limits and often maximum bet or game restrictions. These sit on the casino's own promotions page and are set by the operator, not by our rankings.
Licensing and legal status — the sites we cover are typically licensed offshore, often in Curaçao or Anjouan, rather than by any US state regulator. Playing at an offshore crypto casino from the US sits in a legal grey area, and availability differs by state. If you're unsure whether a site restricts your state, check that operator's terms directly, and confirm your own state's current gambling laws before depositing.
Tax questions — winnings from gambling and gains on crypto held or spent can both carry tax obligations in the US. We're not a tax advisory service, so for anything specific to your situation, speak with a qualified tax professional.

How Our Editorial Process Stays Independent

We may earn a commission if you sign up with a casino through a link on this site. That relationship never decides where a site ranks — commission doesn't buy position, and we score every operator against the same criteria: supported coins, payout speed, game variety, licensing transparency, and how genuine any "no KYC" claim actually is. If you think a review has drifted from that standard, telling us is exactly the kind of message this contact channel is for.

A Note on Safer Play

If you're contacting us because a session has gotten stressful, or you're finding it hard to stop, please treat that as more urgent than any review query. The National Problem Gambling Helpline is available at 1-800-GAMBLER, free and confidential. Offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated US operators, so building your own limits — deposit caps, time limits, or simply stepping away — matters more here than it would on a licensed domestic site. Our responsible gambling page has more on setting those limits before you play, not after.

Who This Site Is For

Everything on Crypto Casinos is written for readers who are 18 or older, or 21 or older where a specific site or state requires it — each operator states its own minimum age, and it's the player's responsibility to meet it. This isn't a platform for anyone under that threshold, and none of our content should be read as encouragement to gamble beyond what someone can comfortably afford to lose. Crypto adds a layer most traditional casino guides skip: the value of your bankroll can move with the market independently of anything that happens at the tables, so that's worth weighing before you fund an account. If any of that needs unpacking further, or you've got a question this page hasn't answered, get in touch and we'll do our best to point you in the right direction. You can also learn more about how we work on our About Us page.